AI Receptionist for Legal
Qualify matters, capture deadlines, and route callers to the right practice area with context.
Example handoff
Caller wants to new case inquiry.
Caller: Jordan M. • (555) 012-0199
Location: 123 Main St
Need: new case inquiry
Next: Offer a consultation or callback window
You control the script, escalation rules, and what gets captured.
Popular pages
Quick playbooks for common matter calls.
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After-hours answering
After-hoursCapture after-hours intake, collect key details, and route urgent deadlines to the right person with context.
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Personal injury
PlaybookCapture PI leads, key incident details, and urgency so you can call back prepared.
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Family law
PlaybookCollect intake details and book consultations for family law matters.
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Immigration
PlaybookQualify immigration inquiries and capture key dates for follow-up.
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Criminal defense
PlaybookRoute urgent calls and capture arrest or court details for criminal defense intake.
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Estate planning
PlaybookGather basics and schedule consults for wills, trusts, and estate planning.
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Intake and lead qualification
PlaybookAsk the right intake questions, spot urgency, and send a clean summary to your team.
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Consultation scheduling
PlaybookOffer consultation times and capture the essentials needed for a smooth handoff.
What it handles
Back to top ↑A starter playbook you can tune in minutes. We keep it practical: capture the essentials, route the right next step.
Answers new matter calls and routes existing customers
Captures contact info, location, and the reason for the call
Asks clarifying questions so your team has the full picture
Offers the next step: consultation or a callback window
Sends a clean call summary to your team
Escalates urgent issues (like court deadline today) based on your rules
What the AI asks callers
Back to top ↑We ask only what your team needs to take action. No rambling, no guessing.
- 1
What’s the best name and number to reach you?
- 2
What’s the address or location for this matter?
- 3
What are you calling about today?
- 4
Are you looking to new case inquiry or schedule a consult?
- 5
When would you like the consultation (or callback)?
- 6
Any details we should know (access notes, photos, deadlines, preferences)?
- 7
Have you worked with us before?
- 8
What’s the best time window to follow up?
What happens after the call
Back to top ↑Every call ends with a clean handoff your team can act on.
We capture lead fields (who, where, why) and summarize the call for matter follow-up
We tag urgency and apply your routing rules (including after-hours escalation)
We book the next step: consultation if available, or a callback window (optional automations)
If you transfer to a human, we pass a quick brief so they pick up with context
Your team gets a concise handoff in email/SMS/Slack/CRM so follow-up is fast and confident
Integrations
Back to top ↑Send summaries, leads, and bookings to the places your team already works. You can start simple and add more destinations later.
Slack
Send summaries and emergencies to the right channel
See examples →
Google Calendar
Book appointments and add notes from the call
See examples →
HubSpot
Sync contacts and lead details to your CRM
See examples →
Zapier / Make
Route events into your existing workflows
See examples →
Webhooks
POST structured events to any endpoint
See examples →
Want examples? Explore integrations →
Trust + guardrails
Back to top ↑Built to be careful on purpose
- Not legal advice. It collects intake details and routes to your team.
- Conflict checks and engagement decisions stay with your firm.
- If unsure, it asks clarifying questions instead of guessing
- Grounded summaries: it follows your script + required fields so handoffs stay consistent
- Spam blocking rules help reduce robocalls and repeat spam callers
- Escalates to a human when your rules trigger (urgent issues, edge cases, VIPs)
Can I control what it says?+
Yes. You define scripts, hours, escalation rules, and what details to collect.
Can it book appointments?+
It can offer callback windows and schedule if connected to your calendar or booking flow.
How does it handle emergencies?+
It asks quick triage questions and escalates to your on-call contact based on your rules.
Does it give legal advice?+
No. It collects intake and routes the call to the right practice area.
Explore more industries
Back to top ↑More industries and trades where the same call playbook applies.
- AI Receptionist for Home Services
- AI Receptionist for HVAC
- AI Receptionist for Plumbing
- AI Receptionist for Electricians
- AI Receptionist for Roofing
- AI Receptionist for Pest Control
- AI Receptionist for Junk Removal
- AI Receptionist for Towing
Want this tailored to your team?
We’ll tune the script, intake questions, and routing rules during setup.
Want the numbers? See pricing →