Pick a plan by the calls you expect, not guesswork. Compare included started minutes, overage rates, annual billing, and optional add-ons before you choose.
Billed per started minute; carrier call legs may affect billable minutes.
What’s included
Every planEvery plan covers the same core job: answer, ask your questions, capture the details, and leave a next step.
Included usage resets each billing period. Connected services still need their own setup.
Yearly is priced as 10× monthly (2 months free).
Starter
$29.00/mo
For solo operators who need help with nights, weekends, and missed calls.
60 started minutes included
Calls round up to the next started minute; a 65-second call counts as two.
Overage after included minutes: $0.99/minute
Growth
200 minutes$99.00/mo
For teams handling steady inbound call volume.
200 started minutes included
Calls round up to the next started minute; a 65-second call counts as two.
Overage after included minutes: $0.79/minute
Pro
$299.00/mo
For busy or multi-location teams with heavier call volume.
600 started minutes included
Calls round up to the next started minute; a 65-second call counts as two.
Overage after included minutes: $0.59/minute
Billing details worth checking
Started-minute billing
A 65-second call counts as 2 started minutes in AnswerCheap usage examples.
Growth overage example
At 207 started minutes, Growth includes the first 200 and bills 7 at its published $0.79 overage rate.
Integrations that fit your workflow
Send call summaries, leads, and appointment requests to Slack, Google Calendar, HubSpot, Zapier, Make, or your own webhook after setup and a real test.
Add another number or hands-on setup help only when you need it.
Extra phone numbers
$15/mo each
Add additional local or toll-free numbers.
White-glove setup
$299 one-time
We help configure your script, routing, and intake questions.
Multiply expected calls per month by average started minutes per call. Then compare the result with each plan’s included usage.
Included-minute example
If you take ~120 calls/month and the average call is ~2 started minutes:
120 × 2 = 240 started minutes
That is 40 minutes above Growth and within the included minutes shown for Pro. Compare Growth plus its likely overage with the full Pro price and features before choosing.
Started-minute + overage example
On Growth, 207 started minutes means 200 included minutes + 7 overage minutes.
7 × $0.79 = $5.53 usage overage
Carrier charges use their own billing rules. Check those costs separately.
Not sure how many minutes to expect?
Bring a rough monthly call count and average call length. We’ll help you compare the plans without pretending every month will look the same.
Short answers to common billing and setup questions.
Billed per started minute; carrier call legs may affect billable minutes. Your plan includes a set number of minutes, then its overage rate applies. Carrier call legs may be billed separately.
You can forward your business number to an AnswerCheap phone number after setup. Buying or porting a number depends on the carrier, so plan the switch before launch.
Call recording and transcription are optional. Use them for quality and summaries, or disable them if you prefer.
You can have AnswerCheap try the person or team you choose for specific calls. If no one answers, your fallback can capture a message or callback request.
AnswerCheap can capture an appointment request and requested time. After Google Calendar is connected and tested, it can create a calendar event. It does not check live availability or reschedule existing events.
Every plan can answer, capture details, and leave a next step. Included minutes and plan features determine what fits.
Incoming
Calls follow the greeting and hours you choose.
In progress
Ask for the reason, urgency, location, and best callback time.
In progress
Record a lead, appointment request, callback, or message.
Ready
Leave useful notes or try the person you chose with the context attached.
Plan prices exclude optional add-ons and any separate carrier charges.
Before and after
Voicemail, human answering services, and AI-first intake solve different problems. Compare what gets captured, who follows up, and how usage is billed.